eKEY & Lockboxes

eKEY

SCAR serves as a store location for the Garden State Multiple Listing Service’s Lockbox system.  A GSMLS ID is required to obtain an eKEY or Lockbox.

To Purchase a new Supra eKEY, log into GSMLS, you can request the eKEY right from their website. AGENT MGMT > SUPRA > REQUEST KEY.  This will alert your broker to digitally approve this request and you will be contacted by GSMLS to finalize the process. There will be a one-time $50 activation fee along with a recurring monthly fee of $14.99 +tax starting on the 1st of the next month. We are your liaison between GSMLS so feel free to reach out to us with any questions!

If a key is not working properly contact Supra Technical Support at 877-699-6787.  Contact the SCAR Office if you need an authorization code.

Lockboxes

Lockboxes can be purchased at the SCAR Office, with no upcharge. They are $99 each, plus tax. You must receive authorization from your broker through GSMLS prior to purchase through the GSMLS website. On the top left, click AGENT MGMT > SUPRA > LOCKBOX. Brokers will be alerted via email to confirm authorization, and it will be valid for 30 days. If you fail to come in for your purchase within 30 days, you will need to request authorization again. Please call the SCAR office if you need more than 5 lockboxes so we can make sure that we have inventory to accommodate your request.

If you purchase a used lockbox from the previous registered owner, provide the purchase information and a letter of authorization to Garden State MLS in order to have the box registered to the new owner.

Forgotten PIN or Shackle Code

The registered user of an eKEY or can contact the SCAR Office to verify their PIN Code.  PIN Codes cannot be given to other members not registered as the key holder. Likewise, Lockbox codes can be verified by the registered owner through the SCAR Office.  Lockbox codes cannot be given to other agents.

eKEY Cancelation

Should you leave the business, go into referral, or want to cancel your Supra eKEY Service for any reason, you must fill out the cancellation form and send it to frontoffice@gsmls.com. Failure to do so will result in continued billing of this service. Supra billing for GSMLS eKeys occurs on the 1st of the month.  Please be sure to submit your ekey cancelation at least 2 business days prior to the end of the month to ensure that your cancelation is processed prior to the next billing. (Please note that Supra does not offer refunds for previously paid eKey charges. If you need to reinstate your eKey in the future, Supra will charge $50 activation fee in addition to setting up the automated monthly billing.)